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Product Questions

PopRak Product Related Questions

What model vans does PopRak fit?

The PopRak fit all makes, models, sizes and heights of Sprinters, Transits, and ProMasters made after 2016. See our product page for (or a link to) images of where the PopRak can be installed on various Sprinter, Transit & ProMaster vans.

How many people can the PopRak accommodate?

Our comfortable multi-layer foam mattress is one of the largest available. At 6’ 8” (80”) long it’s the same length as a Queen size bed and with a width of 54”, the same as a full size mattress, there’s plenty of room for two full size adults or a be

How do we access the bed?

The PopRak bed can be easily accessed from inside the comfort of your van, via a collapsible ladder that is secured at the top in PopRak Portal and rests on the floor of your van. Note: the ladder is not included as vans come in various interior heig

How much is installation?

That depends on the actual work you need done and your installer. Basic installation of a PopRak includes a.) cutting an opening in your van’s roof to accept the proprietary PopRak rooftop portal, b.) installing the PopRak mounting brackets on your v

What if I don’t know what kind of van I’m getting yet?

No worries. Just let us know which one you’re going to install it on at least ten days before shipping and we’ll make sure you get the proper portal and mount brackets.

When will my order ship?

PopRak products are shipped in the order they’re sold. Most orders are shipped out within 7-10 days unless otherwise stated.

How much gear can I carry on my roof?

The “dynamic” load weight of most large vans is 350 pounds. This is the weight the manufacturer has determined you can safely drive around with. When you’re parked, more weight can be added to the roof (such as two adults sleeping) as long as it is p

Can I drive with the top open?

Nope, please don’t even think about it! Remember to properly secure your PopRak closed, including the secondary safety straps, to ensure it stays closed while you're driving.

What is the product Warranty?

PopRaks installed on vehicles use for personal use are warrantied for up to three (3) years or thirty six thousand (36,000) miles, whichever comes first, once you register the installation with us and provided you get the PopRak inspected annually by

What about accessories?

The PopRak is a modular so you can expect to be able to add vent fans, solar panels, exterior & interior lighting, rack extensions, and more! Make sure you’re on our email list for early announcements of any updates. Most accessories can be installed

What color will the fabric be?

Black! We got a lot of feedback that people wanted the fabric to be opaque so when they don’t want to wake up with the sun, they can easily sleep in on their comfortable PopRak multi-density foam mattress.

What is not included?

As vans come in various interior heights, we don’t include a ladder. Ladders are readily available and this gives you the option to use a ladder tall enough to be used outside of the van to reach the top of the PopRak for cleaning, etc. or to solve t

Why hasn’t someone done this before?

Our founder was asking himself that same question when he saw how awesome these vans are but also recognized the challenges of adding beds, how much space they take up and their opportunity costs of eliminating other uses. When no one else was solvin

Where can I get more information about the PopRak?

Be sure to get on our email list for updates. You can also can poke around on our website, send us an email or just give us a call!

What else do I need to know?

We’re committed to your satisfaction and so are all the PopRak Licensed Distributor / Installers we work with.